1. Where are you
based out of?
Answer) Our main office is in New York City, but we work
with banks from all over the world, and will work with you to
find the best solution and the best location for your business.
2. How fast is the application process?
Answer) The time to approval of a high risk merchant
account, depends on several different factors, these will be
discussed during the application stage with your account rep, we
will request certain documents for your application, if you have
all documents that are required then the application process
will move faster than if you do not.
3.What type of sites allow to be processed for?
Answer) Please contact us to let us know what you are selling,
and we will let you know. We only process for legal products and
4.How much is your setup fee and what are your rates?
Answer) Again all clients are different and will have different
rates for their services, best thing to do is contact one of our
reps and they will discuss with you what type of fees and rates
that you can expect after your application is submitted.
5.Can I keep the gateway or shopping cart I am currently
using on my site?
Answer) In most cases you will have to switch to our state
of the art gateway, but we have had clients keep their current
gateway and shopping carts, this can be discussed with our tech
department once you are setup.
6.What countries do you allow companies or individuals to be
from to use your services?
Answer) We work with clients from all parts of the world,
please contact us to discuss your specific needs.
7.My current processor is down and i need something quick,
can you set me up fast?
Answer) Unfortunately this kind of thing has become the norm
lately, and yes we do have an express service for clients that
have either lost their merchant account or their current
processor is down, Contact us right
now to get your site and business up and running, and to partner
with a professional company to avoid these kind of occurrences
from ruining your business.